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This is part two of a three part interview series with Polycom Co-Founder and Voice Division CTO, Jeffery Rodman. If you missed part one, you can check it out here.
Let the show continue… [click to continue…]
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Unless you have been living under a rock for the last year, you probably have read, seen or if you are lucky, experienced what many to consider to be VoIP’s killer feature: High Definition (HD) calling. Pioneered, brought to market and championed by Polycom through their HD Voice technology, HD VoIP is quickly gaining thousands of converts as it’s popularity continues to swell as this next wave of more discerning converts finally switch to VoIP. For a technology that is highly lauded by those who both produce and use it, there is still a lot that is not known about it and misinformation about HD VoIP amongst the industry and the customers it serves.
So, what better way to educate and dispel myth’s then to get the straight facts from the guy who co-founded the company leading the HD VoIP charge and also serves as the CTO for the companies voice division? [click to continue…]
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Pretty interesting move. You can read more of my thoughts here.
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There is a lot to be said about first impressions. There are numerous sayings and hundreds of books on the topic. Simply put, first impressions (and every single one after) count.
Today at my local Subway, I got a real life glimpse into the impact a first impression makes for a business. I’m not talking about my local Subway (they do a great job), I am talking about the Talking Phone Book and the representative who was delivering the latest edition of the Talk Phone Book.
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Okay. I am no Paul Revere and thankfully the sheer magnitude of this “ride” will undoubtedly be far less impact on history then his. However, this big new competitor, one who for so long has been looking in on the VoIP industry from a far, is now quickly coming down the hills, up the road and walking into the doors of your customers. Windows based telephony platforms are coming on strong folks - and they are ready to invade the small medium business telephony marketplace in a big way.
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Five years. More specifically, the last five years. Where have they gone?
It dawned on me earlier this week, that this week marks my five year anniversary at VoIP Supply and as a part of the VoIP industry. For most people, a five year anniversary is a little more than a yawn. Not for me. When you couple the fact that I have the attention span of a kindergarten student on meth and that five years accounts for almost 20% of the total time I have spent on this planet, it is pretty easy to see why this five year mark is special to me.
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If you follow any of the work I have been doing over the last few weeks you will notice that I have been spending time on the Microsoft Response Point software and accompany product lines. In anlyzing the product’s positioning and relevance within the small business space a glaring trend emerged:
phone systems are becoming unified communications (UC) systems
Today, systems from the likes of Digium and trixbox are no longer phone systems, they are really unified communications systems that offer a “phone system” as one of the many features of their product. In fact, these two companies are not alone in their creation of “more then a phone system.” Almost every company I talk to, work with, or am watching, is moving their phone system to a UC system and the culprit is our friend, integration. For as soon as phone system opens-up, integrates with everything and ties together historically separate communications systems, it has crossed the chasm from phone system to UC system. It is no longer a phone system, but a UC system with phone system capabilities.
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